The best customer support at your fingertips
It’s crucial to have quick support and reliable customer care for humanitarian workers. Our team, made of people not bots, is available 24/7/365. They’ll get back to you for anything you need—from changing or canceling your flight, to dealing with visa issues—in target 15 seconds. They always react quickly to support travelers in a crisis situation.
Nothing you can’t ask our concierge service for
There’s no “one-size-fits-all” recipe for a humanitarian trip. Our Concierge Service is ready to help you with any requirements that you can’t book on our platform. Whether that’s finding accommodation in off-the-beaten-path places or organizing transport between disconnected hubs, our Concierge Service will handle it. You can count on it.