10 best business travel management companies in the USA

12 Feb 2024 · 11
Just under 20% of all travel is for work. That’s about business travelers a day in the US alone, pre-pandemic, and these numbers are on the rise once more. Looking at these stats, it’s no surprise that corporate travel can often be a headache for travel managers. That’s where travel management companies (TMCs) come in to streamline the process.
Travel management companies manage business travel services to . They specialize in finding the best deal for your traveling employees so you don’t have to—giving both you and your traveling employees more time to focus on whatever it is you’re traveling for.

Top corporate travel management companies in the USA

You’re not short of choice when it comes to great business travel management companies that service US-based companies. The digital age has transformed the TMC industry, making great options accessible to businesses of all sizes. Here are our top picks, and where TravelPerk is going above and beyond.
TravelPerk makes managing business travel a lot simpler for everyone in your organization. Offering an all-in-one platform to book travel, simple reporting tools so you can stay in control of spending, integrated travel policies for better compliance, plus 24/7 customer support whenever you need it from a real human.
Let’s take a look at where TravelPerk is doing things right:
  • : TravelPerk’s support agents are on-hand to provide support in target 15 second response time.
  • Industry-leading travel inventory: ensures you're accessing highly competitive rates in the market.
  • : allows you to book flexible travel that ensures 80% of your money back when canceling up to two hours in advance.
  • : give you greater insights into your travel spending.
  • : enables you to offset the carbon footprint of your corporate travel by investing in sustainable initiatives.
  • : to ensure the finance team has everything in one place for easy budget management.
  • : helps ensure your traveling employees are safe when traveling, and up to date with any travel restrictions or issues.
TravelPerk scores highly across the board, making it the ideal solution for meeting your business travel needs.
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2. SAP Concur

Sap Concur homepage
When it comes to the best business travel management companies, SAP Concur is a name trusted by many. Founded in 1993, the TMC giant was acquired by SAP in 2014. Its self-proclaimed strengths are as follows:
  • Works with some of the biggest brands
  • Easy tracking and reporting for expense management 
  • Many connected apps, such as Uber and Airbnb
The TMC is also a part of SAP, meaning it works well with the SAP operating system. However, there are areas in which SAP Concur is somewhat outdated. 
Business travelers can also compare platforms by looking at software review sites—let’s take a look at how SAP Concur scores:

Reasons why SAP Concur customers have moved to TravelPerk in the past year

  • Incredible UX to provide a high-quality experience
  • More and better access to international travel options
  • VAT recovery: enables you to save 20% on all business travel costs 
Click below for a more detailed comparison between both platforms:

3. Egencia

Egencia homepage
Egencia is a business travel agency that positions itself as able to help you manage travel risk, support traveler wellbeing, and maximize ROI in your business travel program. Here are some main advantages, according to them:
  • VAT recovery and reimbursement
  • Duty of care and risk management
  • Inventory based on Expedia Groups’ well-known brands
TravelPerk, on the other hand, offers easy set-up and a superior mobile app for making on the go. We also include budget providers, bringing costs down for clients.
You can —plus many other travel management solutions—by considering their online review scores. Here are some details taken from the top review platforms to help you choose the best TMC for your needs:

Reasons why Egencia customers have moved to TravelPerk in the past year:

  • Freemium model, simple pricing, and no minimum contract
  • No extra cost for customer care or implementation
  • No extra monthly fees or hidden charges
  • : Book any type of travel—flight, hotel, car, or train—and cancel at any time
Click below for a more detailed comparison between both platforms:

4. AMEX GBT

AMEX GBT homepage
American Express Global Business Travel is a multinational travel and meetings program management company headquartered in New Jersey, US. They serve markets all over the world and have been providing corporate travel solutions since 2013.
AMEX GBT typically provides travel solutions to larger corporations. Keep this in mind when considering the best solution for your business travel needs. Their offerings include:
  • Risk alerts and direct communication during disruption
  • Pre-negotiated rates and 2 million options in accommodation
  • Cooperation to maximize the value and efficiency of your travel program
Working with big names like AMEX can be enticing for prospective travel management clients, however, a comparison highlights that TravelPerk offers this and more.
Similarly when compared with other travel management solutions, TravelPerk also triumphs against AMEX GBT when it comes to online ratings:

Reasons why AMEX GBT customers have moved to TravelPerk in the past year:

  • A huge travel inventory (with particularly wide coverage in Europe), including air, hotels, rail, and more
  • Customer care operating at a target 15-second response time 
  • FlexiPerk: enabling cancellations at any time with 80% of your money back
  • TravelSafe: delivering you verified, up-to-date, safety information
At TravelPerk, everything revolves around finding the best travel solutions for clients. We are especially well-suited to working with SMBs, providing tailored solutions to suit their specific needs. The largest business travel agencies, such as AMEX GBT, have millions of clients worldwide—making for a less personal experience.
Click below for a more detailed comparison between both platforms:

5. BCD Travel

BCD Travel homepage
BCD Travel, headquartered in the Netherlands, is another popular name in the corporate travel management world. It has offices in 109 countries and offers travel management solutions to companies all over the globe.
It’s a traditional corporate travel agency that offers travel solutions via an agent and online booking tools, depending on the size of the client. BCD Travel considers itself a leading travel management company for the following reasons:
  • A software suite of three separate platforms for businesses to manage travel arrangements
  • Access to APIs to integrate with the platform to meet unique business needs
  • Solutions for SMEs
Looking to online review sites does little to help in our comparison, as neither G2 nor Capterra have any reviews or ratings for the BCD Travel:
  • G2 rating: no data available
  • Capterra rating: no data available

Reasons why BCD Travel customers have moved to TravelPerk in the past year:

TravelPerk offers the basics of travel management, and so much more. From the online booking tool to the high-quality customer service, our clients always enjoy the best possible service when it comes to corporate travel management.
Click below for a more detailed comparison between both platforms:

6. TravelBank

TravelBank homepage
TravelBank is a global corporate expense and business travel company offering an end-to-end solution to make travel easier. They developed a mobile solution first, knowing that the majority of their users would be business people on the move. According to them, their primary USPs include:
  • All-in-one platform that includes travel data, travel expenses, and travel management services
  • User-friendly platform
  • Supports thousands of corporate and personal cards
We can also look to the top travel review sites to compare Travelbank’s corporate travel solution to TravelPerk. Here are Travelbank’s ratings taken from G2 and Capterra:
TravelBank has fewer reviews and a lower rating than TravelPerk, meaning more users rate TravelPerk more highly.

Reasons why TravelBank customers have moved to TravelPerk in the past year:

  • Top-notch, in-house support 
  • A larger inventory, meaning better rates, and booking options when you need them
  • A faster pace of development, constantly using feedback to improve functionality
  • : delivering reliable and verified traveler safety information
Click below for a more detailed comparison between both platforms:

7. CWT

CWT is a well-established traditional corporate travel agency, with over 150 years of experience in the industry. It has a global presence with over 140 locations worldwide and their business travel agents offer a range of specialist travel consultancy services. CWT’s standout features include: 
  • Accessible web and mobile app with over 2.5 million downloads
  • Specialist services for industries such as pharma and biotech, media and entertainment, and energy and resources
  • High-quality risk management
Business travelers can also compare platforms by looking on software review sites—let’s take a look at how CWT Travel compares:

Reasons why CWT customers have moved to TravelPerk in the past year:

  • 7-: including a target 15-second response time, available 24/7 and 365 days of the year, and not a bot in sight. 
  • Flexible corporate travel booking process with FlexiPerk
Click below for a more detailed comparison between both platforms:

8. FCM Travel

FCM Travel homepage
FCM Travel is the corporate travel agency of the Flight Centre Travel Group (FCTG), headquartered in Australia. Its all-in-one platform offers a consistent travel technology software, incorporating online booking tools and communication channels. 
Customers choose FCM Travel for its features including: 
  • Strong global presence with business hubs in major international cities
  • Personalized user experience 
  • Use of innovation when it comes to flexible and sustainable travel options 
TravelPerk triumphs against FCM Travel when it comes to online ratings, which are either absent or based on very few reviews:

Reasons why FCM Travel customers have moved to TravelPerk in the past year:

  • An intuitive platform with dozens of third-party integration options
  • Flexible corporate travel bookings with FlexiPerk
  • 24/7 customer service, delivered within a target 15-second response time 
  • Guest account option for members booking outside your organization
Click below for a more detailed comparison between both platforms:

9. CTM Travel

CTM Travel homepage
Short for Corporate Travel Management, CTM Travel is a popular name in the traditional travel management industry with over 30 years of experience. This TMC offers a range of services, from corporate event management to leisure travel services. Their tools include online booking, travel reporting, and sustainability technologies. 
Travel CTM’s main features include: 
  • Airfare forecasting
  • Real-time travel risk management 
  • Global team of travel agents
Despite their strong presence in the industry, Travel CTM doesn’t match up to TravelPerk when it comes to reviews: 

Reasons why CTM customers have moved to TravelPerk in the past year:

  • Leading support in target 15-second response time
  • An industry-leading travel inventory 
  • An intuitive, accessible app to access trip itineraries, and more.
Click below for a more detailed comparison between both platforms:

10. Navan

Navan
Founded in 2015, Navan (formerly known as TripActions) is an integrated, online travel and expense management tool that offers regional inventory and local language support to its customers. This TMC also offers travel reporting, 24/7 support, and automated expense management. Navan’s key features include: 
  • Online booking tool 
  • Group travel management 
  • Travel program design 
Business travelers can also evaluate travel management companies by checking third-party software review sites. Let's take a look at how Navan stacks up: 

Reasons why Navan customers have moved to TravelPerk in the past year:

  • A much larger global travel inventory — including rail travel across the EMEA region — ensuring access to competitive negotiated rates
  • User-friendly self-service booking platform  
  • With TravelPerk, you have the freedom to choose your own expense management tool that integrates seamlessly with the platform; with Navan, you’re tied into using their proprietary tool 
  • 100% transparency on fees: Only pay for travel when you travel
Click below for a more detailed comparison between both platforms:

Wrapping up

Travel management doesn’t have to be stressful—a little effort into finding the right fit for you will set you up for success moving forward. Whilst there are many options on the market, we at TravelPerk know we’re offering the best travel management solution out there.
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